Shipping Policy

Last updated: June 19, 2026

Thank you for shopping with Spirilet UK.

This Shipping Policy explains how we process, ship, and deliver orders placed through spiriletuk.com.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended.

If there is a significant delay in processing your order, we may contact you using the email address provided at checkout.

2. Shipping Time

Orders are typically delivered within 7–10 business days after dispatch.

Please note that delivery times are estimates only and may vary depending on destination and carrier performance.

Delivery may take longer due to:

• High seasonal demand

• Carrier delays

• Customs procedures

• Weather conditions

• Operational disruptions

• Incorrect customer information

Estimated delivery dates are not guaranteed and should be considered approximate.

3. Shipping Costs

Shipping fees, if applicable, are calculated and displayed during checkout before payment is completed.

Promotional shipping offers may apply to selected orders and destinations.

4. Order Tracking

Where available, tracking details will be provided after dispatch.

Tracking information may take time to update depending on the shipping carrier.

Customers are responsible for monitoring shipment progress using provided tracking information.

5. Address Accuracy

Customers are responsible for providing accurate shipping information.

Spirilet UK is not responsible for delays, failed deliveries, or additional costs resulting from:

• Incorrect addresses

• Missing apartment or unit numbers

• Invalid contact details

• Customer input errors

If an order has not yet been processed, please contact us promptly to request address changes.

6. Delivery Delays

While we aim to deliver orders within estimated timeframes, delays may occur.

Spirilet UK shall not be liable for delays caused by circumstances outside our reasonable control.

7. Lost or Missing Packages

If your tracking information indicates delivery but the package cannot be located, please:

• Check with household members or neighbors

• Contact the shipping carrier

• Reach out to our support team

Claims for missing shipments may require additional verification.

8. Refused or Unclaimed Deliveries

Orders refused by the recipient or returned as unclaimed may be subject to shipping and handling deductions before any applicable refund is issued.

9. Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import charges may apply depending on destination regulations.

Customers are responsible for any applicable customs charges unless otherwise stated.

10. Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of:

• Product condition

• Packaging

• Shipping label

This helps us review and resolve the issue efficiently.

11. Contact Information

For shipping-related questions, please contact us.

Operated by:

Company Name: EXTREM LTD
Company Number: 17222895

5 Brayford Square
Suite 10837
London E1 0SG
United Kingdom